FAQ

LEARN THE ROPES…

Why mBarq?

As the industry leader, we know your needs as much as we know yachting. This is why we insist on employing dedicated full-time professionals in a physical office like no one else! Despite the higher cost, this ensures all yacht experience we provide meets our strict standards. If you do find something available elsewhere that we haven’t recommended to you, you now know that’s probably because it haven’t met our standards. We are sure nobody can make yachting as simple, reliable and amazing for you, as much as we can! Because to us, you matter the most.

How do I book a yacht?

Simply fill in a form on this website, send us an email, give us a call. Even an SMS or Whatsapp works just as well. We will be waiting and eager to help you through.

How do I know if my booking is confirmed?

You will receive a voyage pass with all information you will need upon confirmation. Beautifully designed so you can remember what’s important and no longer have to worry about forgetting to bring this or that.

Will there be someone to drive the yacht?

We provide crewed experience. Because there is better things to do on board, like spending cherished time with your friend and family, than handling the stress of driving. Our crew will also be able to take care of your need on board as well.

Are pregnant ladies allowed on board?

Yes. Of course. There is no regulation and policy against pregnant ladies being allowed to board.

Is there an age limit?

Yacht trip is suitable anybody of all ages.

Is there life jacket on board?

Yes. Of course. Local regulation requires all yachts to carry life jackets for all passengers for emergency purposes. Yachts also carry swim vest on board. Please ask your crew for it when you require on the day itself.

Is there any hidden cost?

Of course not. We constantly do our best in providing the most transparent cost to you. Please feel free to check with us.

What do I need to bring on board?

Don’t worry, you don’t need to bring much. Just bring what you would personally need. Upon confirmation, you will receive a voyage pass, which will contain a list of recommended things to bring.

Are there shower facilities on board?

Yes, there are showers on board yachts for you to rinse yourselves.

Can I decorate the yacht?

Yes, please feel free to decorate the yacht. Our crew would be glad to assist.

Do I need to bring passports?

No need, if you are staying within local waters. Yes, if you are going for an overseas trip.

Can I purchase gift vouchers for yacht hire?

Yes. We provide various types of vouchers and packages, designed to meet your marketing needs or even as a personal gift. Please contact us for more information.